Shipping Policy

Shipping & Delivery

Orders will be shipped within 1 business day for in-stock merchandise received by 10:00 AM pacific time Monday to Friday. Orders made on Saturday, Sunday will be dispatched the following 1-2 business days. We do not ship on public holidays, any orders placed during a holiday will be processed the next day. Shipping charges are calculated based on the weight of the products you are purchasing and your delivery address. You can view the shipping costs for the products you want to purchase by adding them to your cart and proceeding to the checkout 
page.

FREE SHIPPING (Arrives in 7 to 10 Business Days)

UPS Ground, UPS 2 Business Day Air and UPS Next Business Day orders must be received by 10:00 am pacific time. Available on in-stock items only.

Shipping Within the U.S.

PowerDot delivers to the United States, including Alaska and Hawaii, as well as to Puerto Rico, Guam, and the U.S. Virgin Islands. Orders being shipped to Alaska, Hawaii and U.S. Territories do not qualify for Free Shipping. PowerDot units are not able to be shipped to APO/FPO addresses.

Shipping Outside of the U.S. (Canada)

PowerDot can be shipped internationally. Our devices are CE marked as consumer electronic devices as our indications are not for medical purposes. It is the buyer’s responsibility to ensure that this type of device can be legally imported and used in your country. It will also be the buyer’s responsibility to cover any customs, brokerage or duty fees.

Free Shipping Offers

• Free shipping offers do not apply to large or heavy items 
• Promotional offers may not be combined with any other offer or previously placed orders 
• Shipping offers apply to contiguous U.S. only 
• Oversized and expedited shipping still applies 
• Other restrictions may apply